James H. Ford II, Ph.D.
Associate Scientist, Permanent Principal Investigator

James H. Ford II James (Jay) H. Ford II, Ph.D. FACHE, LFHIMSS, is an Associate Scientist at CHSRA with 33 years experience as a health systems engineer and 12 years as a health services researchers.

Dr. Ford was on staff with the Baptist Memorial Healthcare System located in Memphis, Tennessee for 17 years. While there, he worked as a health systems engineer in the Department of Health Services Research and led multiple projects designed to improve the operational and process flows within the organization. For the latter half of his time at Baptist, Dr. Ford served as a strategic planner and was responsible for support system wide efforts to identify and target new acquisition opportunities, provide detailed market share information and develop geographic information system maps to support these efforts. During that time, he gained extensive experience in working with hospital claims data.

Dr. Ford’s research at CHSRA focuses on the use of health systems engineering and quality improvement principles, tools and techniques to assist community based behavioral health and long-term care providers in efforts to implement and sustain organizational change. He was part of the research team at the University of Wisconsin-Madison that established what was known as the Network for the Improvement of Addiction Treatment and is now simply called NIATx. In his work with NIATx, Dr. Ford has also provided coaching services for over 150 behavioral healthcare providers.

Currently, Dr. Ford is the Principal Investigator three NIH sponsored research grants and serves as a co-investigator on four additional NIH sponsored grants. He is also the PI of a project examining falls and falls prevention in Assisted Living funded by the UW Institute for Clinical and Translational Research and a co-investigator on two projects sponsored by the Wisconsin Partnership Project. Overall, Dr. Ford is or has served as the PI or Co-Investigator on 26 projects that have brought over $12 million in research funding into the University of Wisconsin.

Curriculum Vitae - James H. Ford II

Publications and Presentations

Published and Accepted

  • Ford II, JH. Spears PT., Leemis RA. and Woods CL. (1991) Centralized Telemetry Monitoring: Implementation and Management. Journal of the Society of Health Systems. Volume 3 No 2: 52-68. PMID: 1817701
  • Ford II, JH. Turner A and Yoshii A. (2002) Information Requirements Determination: The needs of the genomics researchers from the patient clinical record. Journal of Healthcare Information Management. Volume 16 No 4: 56-61. PMID: 12365301
  • Ward D. Staff I. Ford J. and Salner A (2004) Descriptive study of breast cancer patients’ patterns of use and satisfaction with the Internet-based information and support program CHESS (Comprehensive Health Enhancement Support System). Oncology Nursing Forum 31(2): 422.
  • Molfenter T, Zetts  C, Dodd M, Owens  B, Ford J and McCarty D. Reducing Errors of Omission in Chronic Disease Management. Journal of Interprofessional Care October 2005 19(5): 521-523. PMID: 16308174
  • Yun, GW, Ford, J, Hawkins, RP, Pingree, S, McTavish, F, Gustafson, D, and Berhe, H (2006). On the validity of Client-side vs Server-side Web log data analysis. Internet Research 16(5): 537-552.
  • Wisdom JP, Ford JH, Hayes RA, Hoffman K, Edmundson E, and McCarty D. (2006). Addiction Treatment Agencies' Use of Data: A Qualitative Assessment. Journal of Behavioral Health Services and Research 33(4): 394-407. PMID: 17082981
  • McCarty D, Gustafson D, Wisdom J, Ford J, Choi D, Molfenter T, Capoccia V and Cotter F. (2007).  The Network for the Improvement of Addiction Treatment (NIATx):  Strategies to Enhance Access and Retention. Drug and Alcohol Dependence 88(2-3): 138-145. PMCID: PMC1896099
  • Capoccia VA, Cotter F, Gustafson DH, Cassidy E, Ford JH, Madden L, Owens BO, Farnum SO, McCarty D, and Molfenter T. (2007) Making “Stone Soup”: Improvements in Clinic Access and Retention in Addiction Treatment. Joint Commission Journal of Quality and Safety 33(2): 95 – 103. PMID: 17370920
  • Ford JH II, Green CA, Hoffman KA, Wisdom JP, Riley KJ, Bergmann L and Molfenter T (2007) Process improvement needs in substance abuse treatment: Admissions walk-through results Journal of Substance Abuse Treatment, 33(4): 379-389. PMCID: PMC2151921
  • Hoffman KA, Ford JH II, Choi D, Gustafson DH and McCarty D (2008) Replication and sustainability of improved access and retention within the Network for the Improvement of Addiction Treatment. Drug and Alcohol Dependence 98(1-2): 63-69. PMCID: PMC2607248
  • Ford II, J.H., Wise, M., and Wisdom, J.P. (2010) A Peek Inside the Box: How Information Flows through Substance Abuse Treatment Agencies. Journal of Technology in Human Services 28(3): 121-143. (Policy Exempt)
  • Wisdom, J.P.; Ford II, J.H. and McCarty D (2010) The Use of Health Information Technology in Publically-funded U.S., Substance Abuse Treatment Agencies. Contemporary Drug Problems 37: 315-339. (Policy Exempt)
  • Morell JA, Hilscher R, Magura S, and Ford J. (2010) Integrating Evaluation and Agent-Based Modeling: Rationale and an Example for Adopting Evidence-Based Practices. Journal of Multidisciplinary Evaluation. 6(14):18-31.
  • Wisdom JP, Ford II, JH, Wise M, Mackey D, Green CA. (2011). Substance Abuse Treatment Programs’ Data Management Capacity: An Exploratory Study. Journal of Behavioral Health Services and Research. 38(2): 249-264. (Policy Exempt)
  • Molfenter, T., Ford II, J.H. and Bhattacharya, A. (2011). The Development and use of a Model to Predict Sustainability of Change in Health care Settings. International Journal of Information Systems and Change Management 5(1): 22-35. PMCID: PMC3260322
  • Rieckmann, T., Fussell, H., Doyle, K., Ford, J., and Riley, K. (2011) Adolescent Substance Abuse Treatment: Organizational Change and Quality of Care. J Addict Offender Couns. 2011 Apr;31(2):80-93. PMCID: PMC3673735..
  • Hoffman KA, Ford JH, Tillotson CJ, Choi D, and McCarty D. (2011) Days to treatment and early retention among patients in treatment for alcohol drug disorders. Addict Behav. ; 36 (6): 643-647. PMCID: PMC3070832
  • Roosa, M., Scripa, J.S., Zastowny, T.R. and Ford II, J.H. (2011) Using a NIATx based local learning collaborative for performance improvement. Evaluation and Program Planning, 34: 390-398. PMCID: PMC3424268
  • Quanbeck, AR., Gustafson, DH., Ford II, JH., Pulvermacher, A., French, MT., McConnell, KJ., and McCarty, D. (2011) Disseminating quality improvement: study protocol for a large cluster randomized trial. Implementation Science, 6(44). PMCID: PMC3108336
  • Ford II, JH, Krahn, D., Wise, M., and Oliver, KA. (2011) Measuring Sustainability within the Veterans Administration Mental Health Systems Redesign Initiative. Quality Management in Healthcare, 20(4): 263-279. PMCID: PMC3188394
  • Hoffman, KA.,  Quanbeck, A., Ford, JH., Wrede, F., Wright, D., Wacey-Lambert, D., Chvojka, P., Hanchett, A., and McCarty D. Improving substance abuse data systems to measure ‘waiting time to treatment’: Lessons learned from a quality improvement initiative Health Informatics Journal December 2011 17: 256-265. PMCID: 3472705
  • Quanbeck, A R., Madden, L., Edmundson, E., Ford II, J.H., McConnell, K J., McCarty, D., & Gustafson, D.H. (2012). A business case for quality improvement in addiction treatment: Evidence from the NIATx Collaborative. The Journal of Behavioral Health Services & Research, 39(1), 91-100. PMCID: PMC3488450
  • Hoffman KA, Green C, Ford II JH, Wisdom JP, Gustafson DH, McCarty D. (2012) Improving Quality of Care in Substance Abuse Treatment using Five Key Process Improvement Principles. Journal of Behavioral Health Services Research. 39(3): 234-244. PMCID: 3495233
  • Capoccia VA, Grazier KL, Toal C, Ford II, JH and Gustafson DH (2012). Massachusetts’s Experience Suggest Coverage Alone is Insufficient to Increase Addiction Disorders Treatment. Health Affairs 31(5): 1000-1008. PMCID: PMC Journal – In Process
  • Johnson, K., Ford, J. and McCluskey, M. (2012) Promoting New Practices to Increase Access to and Retention in Addiction Treatment: An Analysis of Five Communication Channels. Addictive Behaviors. 37(11): 1193-1197
  • Ford II JH, Krahn D, Oliver K and Kirchner JA. Sustainability in Primary Care and Mental Health Integration Projects in Veterans Health Administration (2012). Quality Management in Healthcare 21(4): 240-251. PubMed PMID: 23011071. NIHMSID: NIHMS719171.
  • Quanbeck A, Wheelock A, Ford II, JH, Pulvermacher A, Capoccia V, and Gustafson DH. Examining access to addiction treatment: Scheduling processes and barriers. (2013) Journal of Substance Abuse Treatment 44(3): 343-348. PMCID: PMC3616751
  • Gustafson, D. H., Quanbeck, A. R., Robinson, J. M., Ford II, J. H., Pulvermacher, A., French, M. T., et al. (2013). Which elements of improvement collaboratives are most effective? A cluster-randomized trial. Addiction. 108(6): 1145-57 PMCID: PMC3651751
  • Grazier K, Quanbeck A, Oruongo J, Robinsin J, Ford II JH, McCarty D, Pulvermacher A, Johnson R, and Gustafson DH. What Influences Participation in Quality Improvement? A Randomized Trial of Addiction Treatment Organizations. Journal for Healthcare Quality.  2014 Jan 15.  doi: 10.1111/jhq.12064. [Epub ahead of print] PMCID: PMC4130907
  • Ford JH 2nd, Wise M, Krahn D, Oliver KA, Hall C and Sayer N. (2014) Family Care Map: Sustaining Family-centered Care in Polytrauma Rehabilitation Centers. Journal of Rehabilitation Research & Development. 51(8): 1311-1324. PubMed PMID: 25671632. NIHMSID: NIHMS719179.
  • Ford II JH, Alagoz E, Dinauer S, Johnson KA, Pe-Romashko K, Gustafson DH Successful Organizational Strategies to Sustain Use of A-CHESS: A Mobile Intervention for Individuals With Alcohol Use Disorders J Med Internet Res 2015;17(8):e201 DOI: 10.2196/jmir.3965 PubMed PMID: 26286257. PMCID: PMC4642385.
  • Alanis-Hirsch K, Croff R, Ford JH, Johnson K, Chalk M, Schmidt L and McCarty D. (2016) Extended-release naltrexone: A qualitative analysis of barriers to routine use. Journal of Substance Abuse Treatment, 62:68-73
  • Ford JH 2nd, Letter to the Editor on “Implementation of Network for the Improvement of Addiction Treatment (NIATx) Processes in Substance Abuse Disorder Treatment Centers”. Journal of Behavioral Health Services & Research
  • Molfenter T, Connor T, Ford II JH, Hyatt J and Zimmerman D. A statewide initiative to reduce preventable psychiatric readmissions: A four-year project in Wisconsin. Wisconsin Medical Journal (Accepted for Publication)

Submitted and Under Review

  • Ford II JH, Robinson JM and Wise ME. Adaptation of the Grasha Riechman Student Learning Style Survey and Teaching Style Inventory to Assess Individual Teaching and Learning Styles in a Quality Improvement Collaborative. BMC Medical Education
  • Ford II JH, Abraham A, Lupulescu-Mann N, Croff R, Hoffman KA, Alanis-Hirsch K, Chalk M, Schmidt L and McCarty D. Promoting Adoption of Medication for Opioid and Alcohol Use Disorders through System Change. Journal of Studies on Alcohol and Drugs.

Presentation Abstract

  • Strategies to implement and sustain medication use for alcohol and opioid disorders. James H Ford, Raina Croff, Mady Chalk, Kelly Alanis-Hirsch, Kim Johnson, Laura Schmidt, Dennis McCarty. Addiction Science & Clinical Practice 2015, 10(Suppl 1):A11 (20 February 2015)
  • Teaching and learning styles in quality improvement: Identification and impact on process outcomes. James H Ford, James Robinson. Addiction Science & Clinical Practice 2015, 10(Suppl 1):A12 (20 February 2015)
  • The medication research partnership. Dennis McCarty, R. Croff, M. Chalk, K. Alanis-Hirsch, J. Kemp, J. Ford, K. Johnson, L. Schmidt Drug & Alcohol Dependence , Volume 140 , e139
  • Strategies to influence attitudes towards pharmacotherapies for alcohol and opioid use disorders. Kelly Alanis-Hirsch, R. Croff, J. Ford, L. Schmidt, D. McCarty, M. Chalk. Drug & Alcohol Dependence , Volume 146 , e204

Other Publications

  • Fitzgerald M and Ford J (2007) Helping States and Providers Work Together. Behavioral Healthcare 27(5): 14 – 17.
  • Ford J (Summer 2008) Seeking Help – Is Your Practice or Agency Consumer Friendly. National News 11(2). National Council on Problem Gambling.
  • Ford J (Fall 2008) Implementing Rapid Cycle Change in Your Organization. National News 11(3). National Council on Problem Gambling.
  • Lefkovitz PM, Ford J, Vaughn B and Nance R (2009). Promoting benchmarking in addiction treatment. Behavioral Healthcare. 29(4): 28-30.
  • Garnick, D. W., Lee, M. T., Horgan, C. M., Acevedo, A., and Washington Circle Public Sector Workgroup. "Adapting Washington Circle Performance Measures for Public Sector Substance Abuse Treatment Systems." J Subst Abuse Treat 36, no. 3 (2009): 265-77. PMCID: PMC263590
  • Gustafson, D.H., Johnson, K.A., Capoccia, V., Cotter, F., Ford, J.H., Holloway, D., Lea, D., McCarty, D., Molfenter, T. & Owens, B. (2011). The NIATx Model: Process Improvement in Behavioral Health. Madison, WI: Center for Health Enhancement Systems Studies, University of Wisconsin.

NCBI Link to Publications