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Clinical Resource Center (CRC)

WCRC was renamed to the Clinical Resource Center (CRC) at the beginning of 2016.

The Clinical Resource Center (CRC) project is jointly sponsored by CHSRA, the Wisconsin Department of Health Services (DHS), Wisconsin Health Care Association (WHCA) and LeadingAge Wisconsin, through funding from the Wisconsin DHS. The Wisconsin Clinical Resource Center (WCRC) was originally developed in 2007 with Civil Money Penalty (CMP) funds. The WCRC was renamed to the Clinical Resource Center (CRC) at the beginning of 2016 in order to facilitate growth. Website and content development has been guided by an Advisory Group. This Advisory Group, along with representation from DQA, recommends and reviews content provided in the website modules and trainings. Development and support is provided by staff and consultants from CHSRA.

This project involves the development, continual maintenance and expansion of the CRC website, along with access to and development of companion training materials. AMDA Clinical practice guides and materials are available on the website to users free of charge through an ongoing contract with AMDA, the Society for Post-Acute and Long-Term Care Medicine.

The CRC website is designed as a user-friendly resource to provide key information about fourteen care areas along with access to companion training materials. The care area modules include: challenging behaviors, dehydration & fluid maintenance, dementia & distressed behaviors, depression in the elderly, diabetes management, falls & fall risk, infection, nutrition, pain management, person-centered care, pressure ulcer prevention & treatment, restraints, transitions in care and urinary incontinence. In addition, six companion training programs for staff have been developed: (1) Getting to the Root of the Matter: Review of the Care Process; (2) Identifying Change in Resident Condition: Medical Provider Notification; (3) Resident-Directed Care Planning; (4) Building Relationships Within a Clinical/Cultural Environment; (5) Infection Prevention and Control Within a Clinical/Cultural Environment; and (6) Use of Antipsychotic Drugs. To facilitate ease of use, each care area module is organized using a framework that provides tools, guidelines, related regulations and additional resources for learning.

The website is not intended as an exhaustive listing of all resources but as dynamic tool for providers. The key content identified has been selected by a diverse group of professionals working in long-term care. The hope is to provide a dynamic forum for sharing useful information and resources.

Project Duration: 2007 - present (CRC January, 2016)

Participating Personnel

Principal Investigator: David Zimmerman
Co-Investigator & Project Director: Susan Nordman-Oliveira
Contact: CRC helpdesk

Sponsoring Agency

Jointly sponsored by the Wisconsin Department of Health Services (DHS), Wisconsin Health Care Association (WHCA/WiCAL) and LeadingAge Wisconsin

Funding Source

WI Department of Health Services (DHS)

Links

CRC website
WI Department of Health Services (DHS)
Wisconsin Health Care Association (WHCA/WiCAL)
LeadingAge Wisconsin